RAJLO Legal
Legal Centre
Every policy that governs your use of RAJLO. When you sign up and when a policy is updated, RAJLO records exactly which version you accepted, with a timestamp — for your protection and ours.
Applies to everyone
Terms of Service
All usersThe master agreement governing all use of the RAJLO platform.
Version 1.0
Privacy Policy
All usersHow RAJLO collects, uses, and protects your data — including GPS and background location.
Version 1.0
Payment & Refund Policy
All usersCashless payments, automatic charges, cancellation fees, refunds, and payouts.
Version 1.0
Community Guidelines
All usersThe conduct standards every rider and driver must follow on the platform.
Version 1.0
Safety Disclaimer & Emergency Policy
All usersSafety responsibilities, emergency procedures, and assumption of transportation risk.
Version 1.0
Acceptable Use Policy
All usersPermitted and prohibited use of the platform, APIs, and systems.
Version 1.0
Website & App Disclaimer
All usersDisclaimers covering platform accuracy, availability, and the technology-only nature of RAJLO.
Version 1.0
For drivers
Driver Cancellation & Service Reliability Policy
DriversDriver cancellation rules, pickup standards, and service reliability expectations.
Version 1.0
Driver Agreement
DriversThe independent-contractor agreement between RAJLO and each driver.
Version 1.0
Driver Earnings Disclaimer & Independent Income Disclosure
DriversEarnings are not guaranteed — variability, expenses, and independent-income disclosure.
Version 1.0